888.603.1033

MANAGED IT SERVICES / TEAMS CONSULTING / TEAMS TELEPHONY

 Where will the #Cloud Take You?

Microsoft Unified Communication Solutions, Boston based In the Cloud Technologies: Managed cloud services, consulting, and on-demand cloud integration services.

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Managed Service Provider (MSP) or Co-Managed IT Support & Teams Consulting as a Service

Managed Service Provider & Teams Consulting Experts

In the Cloud Technologies Help and Support Center - Call Us at 888-603-1033.

Microsoft Partner with 80+ Combined Years Telecom Experience

MANAGED SERVICE PROVIDER & TEAMS CONSULTING EXPERTS!

All-Inclusive, Managed Services w/ Fixed Monthly Prices!

Our Certified Microsoft engineers are experienced and dedicated to every step of an integration project, from start to finish, including all training and world class support from our Tier III solution architects, systems administrators, and network engineers.  In The Cloud Technologies are the integration authorities in Boston, MA for Unified Communications, Teams Telephony, and Managed IT Service where we are considered experts. We deliver efficient solutions, focusing on Teams Telephony and Managing IT Support Services, that work seamlessly.

gET THAT cOMPETITIVE aDVANTAGE WITH MICROSOFT tEAMS AND MANAGED SERVICES/TELEPHONY

BEST-IN-CLASS, MICROSOFT SOLUTIONS w/ A SINGLE PANE OF GLASS INTERFACE!

Our Managed IT Support, Professional Services and Best-in-class, Microsoft Workforce Solutions deliver peace of mind and real Technical Equality by providing the exact same tools, on the familiar Microsoft foundation for ALL employees.  This centralized Teams hub and Managed IT solution delivers fixed-cost, award-winning and comprehensive solutions for all things meetings, 365 collaboration and communication.  Learn why our solutions are not only cost-effective and reliable, but also very flexible and scalable as well.

Teams CONSULTING
AS A SERVICE

Teams Consulting as a Service is a flexible and agile framework that gives you access to all our Microsoft, Teams, and Telephony experts whenever you need them. Teams consulting services can play a vital role in ensuring client success.
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Teams Telephony SERVICES

Teams Telephony Services are perfect for companies who want modern service and/or more control. Teams Telephony works directly through the Teams app, and allows you to ditch the "Bell" or "Vonage" like relationship, and begin live collaboration with employees.
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Managed IT SUPPORT SERVICES

Managed IT Support - Integrate, automate, simplify – Your business is our passion. Would you like to squeeze the maximum efficiency out of your existing staff and business processes? We help you do this through the strategic use of technology.
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Video: What EXACTLY are Managed & Co-Managed Services?

Primary Managed Service Provider & Teams Consulting Services:

Managed IT Services (MSP)

Managed and Co-Managed IT Support Services can include IT Support, Security, Migration, Telephony, Backup, and Disaster Recovery. A fixed-cost solution, services are all-inclusive in nature.

Teams Consulting

Unify your advanced communications tools like Unified Messaging, Instant messaging, online faxing, mobility, live real-time conversations, SMS, MMS and chat through Microsoft Teams!

Teams Telephony

Enterprise-level Cloud Telephony, using Microsoft Direct Routing is often a big part of integrating UCaaS Solutions. Take back control of your phone system and leave that "Bell" or "Vonage" relationship behind.

Secondary Managed Service Provider & Teams Consulting Services:

O365 Collaboration

Live, presence based collaboration tools that include all MS 365 programs, mobile devices, user grouping, calendering, and file storing/sharing.

Augmented Staffing

As a Cloud Services Provider (CSP), we specialize in providing Tier 1 - Tier 3 IT support and even staff augmentation professionals, available around the clock!

Professional Services

In the Cloud Tech works both directly for businesses, and in partnership with traditional managed service providers (MSPs), IT groups and clients.

Case study in Teams Telephony

Case Study: Telephony and Managed Services

Published September 21, 2022 – Boston, MA

A leading Massachusetts manufacturer of medical and health technology for artificial implants was facing the end of lifecycle for Skype (2015 On-Premise) for Business.  While some locations were also using Cisco Unified Communications Manager (CUCM) and/or Skype Online, the decision to migrate all 1,500 employees to a Microsoft Teams  platform and Telephony was initiated.  
 

Unified Communications and Teams Telephony Project Highlights Include:

  • Migration of 1,000 U.S. users and 500+ EMEA users to Microsoft Teams
  • Integration of multiple locations across several countries and languages
  • Direct Routing Integration/Customization of Audiocodes SBCs for enterprise Cloud Telephony
  • Integration and testing of messaging, chat, e911, 365 collaboration for all users.
  • Migration of Exchange Unified Messaging over to Microsoft Teams 

Helping Businesses Manage Technology

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Managed Service Provider & Teams Consulting Experts - Ask us about Teams Telephony!

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