MICROSOFT UNIFIED COMMUNICATIONS SOLUTIONS
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Hybrid and Remote - Unified COMMUNICATIONS
Providing Telephony & Unified Communications
Microsoft Unified Communications as a Service (UCaaS) provides technical equality for all remote, hybrid, and on-site employees, unifying and standardizing the enterprise integration of Telephony, Communication, and Collaboration. These best-in-class workforce solutions facilitate the use of any Internet device, from any location – without compromising security. For a detailed look at a Microsoft Teams Unified Telephony scenario and corresponding options, click here.
Telephony
Communications
collaboration
About Boston's In The Cloud Technologies, LLC.
Unified Communications Solutions & Integration
Our certified Microsoft engineers are experienced and dedicated to every step of an integration project. We’re with you from start to finish, then beyond… with early adoption training and world class support from solution architects, systems administrators, and network engineers. We are your Boston-based Cloud Services and UCaaS integration experts!
See what we can do for your bottom line. Get started today!
Cloud Telephony
Enterprise-level Cloud Telephony, using Microsoft Direct Routing is often a big part of integrating UCaaS Solutions. Make and receive calls using Microsoft Teams and ditch the PBX maintenance, expense and responsibilities.
Enterprise Communication
Get advanced communications tools like Unified Messaging, Instant messaging, online faxing, mobility, live real-time conversations, SMS, MMS and chat, all fully integrated with video and audio meeting solutions.
Employee Collaboration
Presence based collaboration tools that include all MS 365 programs, mobile devices, user grouping, calendering, and file storing/sharing. These tools from Microsoft are purposefully flexible and scalable - without compromising security.
Professional Consulting
In the Cloud Tech works both directly for businesses, and in partnership with traditional managed service providers (MSPs), IT groups and clients. We will take you from network discovery and roadmaps, all the way through full integration, testing and internal training for overall adoption.
Augmented, Tier 3 Staffing
As a Cloud Services Provider (CSP), we specialize in providing Tier 3 support and even staff augmentation professionals, available around the clock and possibly most important, immediately. Get easier collaboration and more flexibility, improved security, productivity, and mobility.
Mobile Device Management
Microsoft Intune is a cloud-based service that focuses on hybrid workplaces, with mobile device management (MDM) and mobile application management (MAM). Intune helps make sure your organization data stays protected, and can isolate organization data from personal data.
Case Study in Unified Communications - Medical
Published September 21, 2021 – Boston, MA – In the Cloud Technologies, LLC
Unified Communications Project Highlights Include:
- Migration of 1,000 U.S. users and 500+ EMEA users to Microsoft Teams
- Integration of multiple locations across several countries and languages
- Direct Routing Integration/Customization of Audiocodes SBCs for enterprise Cloud Telephony
- Integration and testing of messaging, chat, e911, 365 collaboration for all users.
- Migration of Exchange Unified Messaging over to Microsoft Teams
MICrosoft unified communications and Industry News
Microsoft Unified Communications Blog
How Lawyers are Using Teams is an Existential Change, not an Elective One
According to Microsoft, their mission is “to empower every person and organization on the planet to achieve more.” The goal of Microsoft 365 Solution for Legal is to address the concerns over blind subpoenas while helping Law Firms realize their full potential using the most secure cloud and to leverage Microsoft Teams in a way that is curated and configurable to meet those requirements. They have recognized the value and needs of things like Document Management Systems (DMS), Secure File Sharing, Encrypted Accesses, and User Rights Management to name some of the more obvious.
Law Firms Making BIG Strides with Hybrid Working Models as Phased Returns Stall Once Again
According to the experts at Law.com (reference) legal firms faced a very daunting, unprecedented challenge when COVID-19 forced the entire industry into fully remote work in March of 2020. Now a year later, after several false starts and a few hiccups, Remote working has now morphed into Hybrid, which is creating some new issues, while at the same time delivering multiple benefits. As you probably know, the return to office plan for US based Law Firms was largely scheduled for Q3/Q4 2021…
Microsoft Open License purchasing moves to Cloud Solution Providers
Change allows for greater flexibility, making it a fully digital purchase process directly available from Certified Microsoft Partners, like In the Cloud Technologies! Purchases through the outgoing Open License program ending December 31, 2021. To provide a consistent and simplified purchase experience, Microsoft has introduced a new streamlined way to buy, with the goal of greater flexibility in how and where a Customer Agreement is available.
In the Cloud Technologies did such a fantastic job for us that I wanted to leave a review for others. If you are looking for a qualified Unified Communications (UC) and Cloud Services, I would greatly recommend that you speak with them.
I am very happy and grateful to the company for a variety of reasons, but mainly because I was initially very concerned about the large scope of this project. It contained multiple party providers, some complicated migration / integration needs and had some very tight timelines as our mail service was shutting down a lot sooner than we had thought... (read more)
Demetrius is an extremely experienced and knowledgeable Unified Communications expert that tremendously helped with a significant transition from Skype for Business to Microsoft Teams. His wealth of experience helped us accelerate our timeline while also increasing the quality of our technology delivery.
He helped us with planning, building, and implementing our new technologies, and was instrumental in helping grow the overall knowledge of multiple technology engineering and support teams. He was always responsive to our needs, and he easily balanced the inputs of multiple team members to ensure a holistic approach that helped ensure our success. I would definitely come back to Demetrius for future initiatives!
I have had the pleasure of working with Brian Sutherland in a variety of settings over the past 5-6 years and would absolutely recommend him and In the Cloud Technologies. As the owner of Two West Med, I’ve always had the ability to hire someone very experienced and easy to work with, that truly took a team-centered approach.
I hope you do get to experience working with Brian and In the Cloud Tech. I can honestly say I would recommend them for any Cloud Services or Teams based Telephony integration.
There are a lot of tech companies out there, all proposing to do various things, most of which are difficult to understand by the normal person. They have a unique way of explaining even the most complicated of technologies that really anybody can follow. It’s not often that I really feel someone is going out of their way to understand my position, but I can honestly tell that they genuinely care about my success and come to embrace my team for the greater project success. Yes, highly recommended.
When I first met Brian Sutherland, I couldn’t believe how fast he could create amazing designs and intricate materials with just a little input from us. He has an amazing knack for digital marketing and as a manager of people, because it’s obvious he cares about the people on his team. This is very refreshing to see an ego-free approach in the sales and marketing areas of a company.
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