MICROSOFT UNIFIED COMMUNICATIONS SOLUTIONS

 Where will the #Cloud Take You?

Microsoft Unified Communication Solutions, Boston based In the Cloud Technologies: Managed cloud services, consulting, and on-demand cloud integration services.

 Let’s Find Out Together

Cloud Team for In the Cloud Tech, SaaS, PaaS, IaaS, UCaaS, custom projects, consulting and managed services.

Hybrid & Remote Unified WORKPLACE Solutions

Providing Enterprise Unified Communications

Microsoft Unified Communications as a Service (UCaaS) provides technical equality for all remote, hybrid, and on-site employees, unifying and standardizing the enterprise integration of Telephony, Communication, and Collaboration.  These best-in-class workforce solutions facilitate the use of any Internet device, from any location – without compromising security.  

Telephony

Enterprise-level Cloud Telephony, using Microsoft Direct Routing is often a big part of integrating Unified Communications. Make and receive calls using Microsoft Teams and ditch the PBX maintenance, expense and responsibilities.
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Communications

Get advanced communications tools like Unified Messaging, Instant messaging, online faxing, mobility, live real-time conversations, SMS, MMS and chat, all fully integrated with video and audio meeting solutions.
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collaboration

Presence based collaboration tools that include all MS 365 programs, mobile devices, user grouping, calendering, and file storing/sharing. These tools from Microsoft are purposefully flexible and scalable - without compromising security.
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Microsoft Unified Communications Solutions include Telephony, Communication and Collaboration for hybrid, remote and onsite solutions that provide Technical Equality to all employees with Cloud Services.

About Us - In The Cloud Technologies

Unified Communications Solutions Experts

Our certified Microsoft engineers are experienced and dedicated to every step of an integration project. We’re with you from start to finish, then beyond… with early adoption training and world class support from solution architects, systems administrators, and network engineers.  We are your Boston-based Cloud Services and UCaaS integration experts!

See what we can do for your bottom line. Get started today!

Cloud Telephony

Enterprise-level Cloud Telephony, using Microsoft Direct Routing is often a big part of integrating UCaaS Solutions. Make and receive calls using Microsoft Teams and ditch the PBX maintenance, expense and responsibilities.

Enterprise Communication

Get advanced communications tools like Unified Messaging, Instant messaging, online faxing, mobility, live real-time conversations, SMS, MMS and chat, all fully integrated with video and audio meeting solutions.

Employee Collaboration

Presence based collaboration tools that include all MS 365 programs, mobile devices, user grouping, calendering, and file storing/sharing. These tools from Microsoft are purposefully flexible and scalable - without compromising security.

Professional Consulting

In the Cloud Tech works both directly for businesses, and in partnership with traditional managed service providers (MSPs), IT groups and clients. We will take you from network discovery and roadmaps, all the way through full integration, testing and internal training for overall adoption.

Augmented, Tier 3 Staffing

As a Cloud Services Provider (CSP), we specialize in providing Tier 3 support and even staff augmentation professionals, available around the clock and possibly most important, immediately. Get easier collaboration and more flexibility, improved security, productivity, and mobility.

Mobile Device Management

Microsoft Intune is a cloud-based service that focuses on hybrid workplaces, with mobile device management (MDM) and mobile application management (MAM). Intune helps make sure your organization data stays protected, and can isolate organization data from personal data.

Medical Technology Spotlight

Published September 21, 2021 – Boston, MA

A leading Massachusetts manufacturer of medical and health technology for artificial implants was facing the end of lifecycle for Skype (2015 On-Premise) for Business.  While some locations were also using Cisco Unified Communications Manager (CUCM) and/or Skype Online, the decision to migrate all 1,500 employees to a Teams Unified Communications platform and Telephony was initiated. This project faced many challenges beyond an extremely tight timeline and even included a really big Microsoft surprise on day one of integration.
 

Project Highlights Include:

  • Migration of 1,000 U.S. users and 500+ EMEA users to Microsoft Teams
  • Integration of multiple locations across several countries and languages
  • Direct Routing Integration/Customization of Audiocodes SBCs for enterprise Cloud Telephony
  • Integration and testing of messaging, chat, e911, 365 collaboration for all users.
  • Migration of Exchange Unified Messaging over to Microsoft Teams
To read this Unified Communications case study (PDF), click here.

MICrosoft unified communications and Industry News

Microsoft Unified Communications Blog

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Ransomware as a Service (RaaS) – The Accenture Attack

Extortion.  That’s what Ransomware is.  It’s extortion.  And possibly later blackmail.

Ransomware is very similar to “data kidnapping” for lack of a better phrase.  Ransomware involves taking something that isn’t yours and then returning it for money or using it to directly blackmail individuals, vendors, companies and/or company executives.

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Clippy is Back from Beyond the Grave with MS Teams.

How Clippy gets into hundreds of articles about new Teams backgrounds is beyond me. I mean, first, it’s not really a background… and second, it’s not new. Back from the dead! Beyond the grave. Grumble. But it is festive and nostalgic and in some ways so very valuably distracting in the workplace, so why not? Let’s celebrate it a bit. Into every generation comes a vampire. – Holly Black

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Cloud consulting integration image for SaaS, IaaS, Paas and UCaaS

Understanding Options Using Microsoft Teams Cloud Phones.

If you’re considering switching to Microsoft Teams Phone System, you probably have some questions about what this means for your devices. Working with new technology can be challenging, even for the most adept. In this article, we discuss what you need to know about using devices with your Microsoft Teams Phone System.

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