Where will the #Cloud Take You?

Microsoft Unified Communication Solutions, Boston based In the Cloud Technologies: Managed cloud services, consulting, and on-demand cloud integration services.

 Let’s Find Out Together

Managed Service Provider (MSP) or Co-Managed IT Support & Teams Consulting as a Service

Managed Service Provider & Teams Consulting Expert

Microsoft Partner:
Best-in-class Teams Consulting

Fixed Monthly Prices for
All-Inclusive Solutions

Premium Customer
Training & Support

In The Cloud Technologies is a Managed Service Provider and Teams Consulting as a Service Expert.  We deliver efficient solutions, focusing on Teams Telephony and Managing IT Support Services, that work seamlessly with each other, and all things enterprise communication, collaboration and telephony.  Our Enterprise solutions are billed at fixed monthly rates, per user allowing scalability in both directions, all-inclusive use and single pane of glass interface for administrative management.  What makes us different from the competition, is our highest level of customer service, through reachability and discounts with our Managed IT Services for User Support, Telephony, and more.  

In the Cloud Technologies Help and Support Center - Call Us at 888-603-1033.

In The Cloud Technologies Integrates TEAMS Telephony/Video Conferencing

All-Inclusive, Fully Managed Services with Fixed Monthly Prices!

Our Certified Microsoft engineers are experienced and dedicated to every step of an integration project, from start to finish, including all training and world class support from our Tier III solution architects, systems administrators, and network engineers.  In The Cloud Technologies are the integration authorities in Boston, MA for Unified Communications, Teams Telephony, and Managed IT Services. 
See what unifying your communication can do for your bottom line, call 888-603-1033 today!


Teams, Telephony, Video Conferencing, Collaboration, and Managed Services for IT Support, Security, Migration, Backup, Disaster Recovery and More!

Our Managed IT Support, Professional Services and Best-in-class, Microsoft Workforce Solutions deliver peace of mind and real Technical Equality by providing the exact same tools, on the familiar Microsoft foundation for ALL employees.  This centralized Teams hub and Managed IT solution delivers fixed-cost, award-winning and comprehensive solutions for all things meetings, 365 collaboration and communication.  Learn why our solutions are not only cost-effective and reliable, but also very flexible and scalable as well.

Managed & Co-Managed Services

Teams Telephony

Enterprise-level Cloud Telephony, using Microsoft Direct Routing is often a big part of integrating UCaaS Solutions. Make and receive calls using Microsoft Teams and ditch the PBX maintenance, expense and responsibilities. Teams Telephony.

Conferencing & Live Communication

Unify advanced communications tools like Unified Messaging, Instant messaging, online faxing, mobility, live real-time conversations, SMS, MMS and chat, all fully integrated with video and audio meeting solutions. Managed by a single pane of glass interface.

Managed IT Services (MSP)

Managed IT Services include IT Support, Security and Disaster Recovery. These remote, fixed-cost solutions are all-inclusive in nature, billed at fixed rates per user and can be bundled for BIG savings with our Teams Telephony!

Live O365 Collaboration/Tools

Live, presence based collaboration tools that include all MS 365 programs, mobile devices, user grouping, calendering, and file storing/sharing. These tools from Microsoft are purposefully flexible and scalable - without compromising security.

Augmented Staffing

As a Cloud Services Provider (CSP), we specialize in providing Tier 1 - Tier 3 IT support and even staff augmentation professionals, available around the clock and possibly most important, immediately. Get easier collaboration and more flexibility, improved security, productivity, and mobility.

Professional Services

In the Cloud Tech works both directly for businesses, and in partnership with traditional managed service providers (MSPs), IT groups and clients. We will take you from network discovery and roadmaps, all the way through full integration, testing and internal training for overall adoption.

Microsoft Teams is the Leading, Best-in-Class Unified Communications (UC) Platform for ALL your Meetings, Chatting, Messaging, Grouping, Noticing, Structuring,
File Sharing, Secure Storage, Calendaring, Conferencing, Scheduling, Calling, and Live Collaborative use & editing of every MS Office 365 Application,
ALL seamlessly delivered  in full High Definition Audio and/or Video, ALL managed through One Single Pane of Glass Dashboard Interface,
ALL located in the same place, ALL available on any Internet device, ALL usable from any practical location, by ALL employees,
ALL without compromising a company’s existing and future organizational security policies.

Case study in Teams Telephony

Case Study in Telephony and Managed Services

Published September 21, 2022 – Boston, MA

A leading Massachusetts manufacturer of medical and health technology for artificial implants was facing the end of lifecycle for Skype (2015 On-Premise) for Business.  While some locations were also using Cisco Unified Communications Manager (CUCM) and/or Skype Online, the decision to migrate all 1,500 employees to a Microsoft Teams  platform and Telephony was initiated.  

Unified Communications and Teams Telephony Project Highlights Include:

  • Migration of 1,000 U.S. users and 500+ EMEA users to Microsoft Teams
  • Integration of multiple locations across several countries and languages
  • Direct Routing Integration/Customization of Audiocodes SBCs for enterprise Cloud Telephony
  • Integration and testing of messaging, chat, e911, 365 collaboration for all users.
  • Migration of Exchange Unified Messaging over to Microsoft Teams
Read how initially our plan did begin as we originally had strategized, the flexible nature of the Cloud allowed for quick redirection, without compromising security. Beyond the initial, very ambitions time constraints, the medical technology manufacturer was accommodating and integral in th each stage of deployment. This porting of 1,000 users was complete in seven days.

Helping Businesses Manage Technology

Served Clients
Years Managing Technology
Devices Optimized/Managed
0 /7
Amazing Support/NOC

unified communications = Teams Telephony, Video Conferencing, Collaboration, and communication!

Teams, Teams Telephony and Managed IT Services News

Microsoft Experts as Managed Service Providers, let us manage your IT Support, Security, Migration, Teams Telephony and Disaster Recovery at fixed monthly prices, per user.

Managed Vs. Co-Managed IT – Which Do I Need?

Well-managed IT services are essential in any industry and as technology advances, it offers many new opportunities to businesses and organizations. At the same time, however, these advances are making IT more difficult to manage in-house. But as technology continues to specialize to some degree, hiring traditional full-time staff gets extremely expensive.

Microsoft Experts as Managed Service Providers, let us manage your IT Support, Security, Migration, Teams Telephony and Disaster Recovery at fixed monthly prices, per user.

Why hire an MSP, What They Do, and What to Expect

Today, many organizations have started realizing the benefits of engaging experts in their IT operations. And then they see the cost. This is exactly why Managed Service Providers have begun to thrive, offering expert level services at a fraction of the cost. Because let’s face it, every business faces ongoing IT questions like when to manage some or all IT services or projects in-house and when to outsource them.


See More Unified Communication and Managed Services News: 
User Tech | Cloud Industry