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In Part I of this series we define E911 calling, some history of 911 Emergency calling, and the United States laws that drive the need for organizations to implement 911 Emergency services. This article describes how to best prepare, and what information is needed to successfully implement Microsoft Teams Dynamic E911. You will also learn about important decisions that are required to be made by your organization before beginning the actual implementation of Microsoft Teams Dynamic E911.

For many years phone users would place emergency calls by simply dialing 911 from their land based telephones to reach the police, fire and other emergency services. The number 911 was used because it was easy to remember, the last two digits were quickly “dialed”, (on a rotary phone), and required a user to deliberately dial a 9 on a rotary phone.