Technology News:


Microsoft Teams Phone Systems – Operator Connect vs Direct Routing Service

Unveiled at Microsoft’s Ignite conference last year, Operator Connect is an operator-managed service that makes it easier for businesses to connect their PSTN to a Teams-based Phone service. By maintaining an existing operator relationship, companies save on infrastructure purchases and management, as well as benefit from enterprise-grade reliability and shared technical support.

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Managed IT Service Providers See Success with Fixed-Cost, All-Inclusive Approach

The rise of the contingent workforce has made day-to-day workforce management increasingly complex for HR and procurement departments. Hybrid, remote and on-site workers all have very different needs when it comes to IT services and workforce tools, expanding the knowledge and skills necessary to properly service an entire organization. Working with a Managed Service Provider (MSP) has often been the most successful solution, primarily through having access to an entire team of technicians, versus one in-house person.

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Microsoft Teams and Intune for secure communication and collaboration in the hybrid workplace.

Microsoft Operator Connect Mobile Addresses Hybrid and Mobile-First Workforces

Microsoft Teams Phone has nearly 80 million users and has been at the core of digital transformations across the globe. These Covid-inspired, hybrid-driven transformations provide the flexibility, reliability, and functionality organizations rely on to stay connected and productive. Continuing in this tradition, Microsoft most recently has announced Operator Connect Mobile, a fixed-mobile convergence (FMC) solution which will allow mobile devices to become a Teams Phone endpoint. Operator Connect Mobile will preview and begin in Q2 of 2022…

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How Lawyers are Using Teams is an Existential Change, not an Elective One

According to Microsoft, their mission is “to empower every person and organization on the planet to achieve more.” The goal of Microsoft 365 Solution for Legal is to address the concerns over blind subpoenas while helping Law Firms realize their full potential using the most secure cloud and to leverage Microsoft Teams in a way that is curated and configurable to meet those requirements. They have recognized the value and needs of things like Document Management Systems (DMS), Secure File Sharing, Encrypted Accesses, and User Rights Management to name some of the more obvious.

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Teams Law Firm Collaboration from Microsoft, security and collaboration for the legal industry.

Law Firms Making BIG Strides with Hybrid Working Models as Phased Returns Stall Once Again

According to the experts at (reference) legal firms faced a very daunting, unprecedented challenge when COVID-19 forced the entire industry into fully remote work in March of 2020.  Now a year later, after several false starts and a few hiccups, Remote working has now morphed into Hybrid, which is creating some new issues, while at the same time delivering multiple benefits. As you probably know, the return to office plan for US based Law Firms was largely scheduled for Q3/Q4 2021…

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Microsoft Open License purchasing moves to Cloud Solution Providers

Change allows for greater flexibility, making it a fully digital purchase process directly available from Certified Microsoft Partners, like In the Cloud Technologies! Purchases through the outgoing Open License program ending December 31, 2021. To provide a consistent and simplified purchase experience, Microsoft has introduced a new streamlined way to buy, with the goal of greater flexibility in how and where a Customer Agreement is available.

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Comparing Teams vs. Zoom – A Look at Features, Benefits and Practicality

As you might have expected, Microsoft and Zoom have a lot of the same core features. Both tools support high-quality video conferencing, phone calls, group messaging, and file sharing. There are also various bonus features included with each platform to make interactions more convenient. You can separate your team into breakout groups during a meeting, set up a variety of view modes for camera streams, and even choose your own virtual backgrounds.

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Teams Essentials, the first standalone offering by Microsoft is now available

If there’s anyone who had it harder than others during the Covid-19 experience, it’s small businesses. Nearly every aspect of operations quickly needed major adjustments regarding staff, remote workers, scheduling, and most of all, technology in place. While very hesitant to spend on technology for good reason, it was the access to critical tools and technologies that forged the path, noting these small businesses/groups needed solutions designed specifically for their own needs…

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How Law Firms are Leveraging Microsoft Teams for Success

Whether it’s a small legal firm or huge global practice, there are several things that ring true, time and time again.

Lawyers communicating is the greatest asset and biggest line-item billing of all, so meetings and collaboration are of utmost importance as clients, partners, and staff must be able to meet “face to face” to go over cases, courtroom strategies and project management aspects.  And they absolutely must be able to accurately track and calculate that information for invoicing.

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A Deep Dive into Teams Conference Rooms Planning and Integration

One thing that you’d expect from a company like Microsoft, is the continued updating and scalability of their products. And nowhere is this more apparent, then in Microsoft Teams. Makes sense. But it’s the advancements that should get the most acclaim, so beyond the expected ecosystem partner news and interesting partnerships with Poly and Dell, EPOS and AudioCodes, Bose and Lenovo, here is what you can expect very, very soon (which is very exciting to those of us who spend all day in Teams).

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