Augmented Support for IT & MSPs
IT Staff Augmentation and Tier 3 Support for MSP's
We know what MSPs go through. We work with them every day. That all inclusive pricing model really seemed like a good idea. It was so well received, fixed costs and all. That’s why we introduced IT Staff Augmentation (Wikipedia definition) and Tier 3 Support for IT and MSPs!
But then it came time to do the work. And you realized it was virtually impossible to provide for every skill under the sun and at times, beyond. And that it’s like the postal mail, it just keeps coming, and coming and coming!
Well, as a Cloud Services Provider (CSP), we specialize in providing Tier 3 support and even staff augmentation professionals, available around the clock and possibly most important, immediately.
IT Staff Augmentation for Cloud Projects and IT Services.
- Business Technology Consulting – Augmented Support, Discovery, Architecture.
- Managed Cloud Operations – Security, Risk, Compliance, Infrastructure.
- Professional On Demand Services – SaaS, PaaS, IaaS, UCaaS, 365, Disaster, Recovery.
- Cloud Adoption Training and Support – Tier 3 Services, Resource Library, Support,
- Cloud Telephony with Microsoft Teams – VoIP, Teams, Telephony, Hybrid, Remote.
In the Cloud Tech works both directly for businesses, and in partnership with traditional managed service providers (MSPs). Our augmented approach delivers everything from easier collaboration and more flexibility, to improved security, productivity, and mobility. We can help you from network discovery and roadmaps, all the way through full integration, testing and internal training for overall adoption.
Direct Staff Augmentation
In this scenario, we provide temporary to full time employment to assist with everything from daily operations to ongoing, special projects. Contact us Today to discuss direct technical staff augmentation is right for you.
White Label IT Services
As conditions dictate, we are available as a subcontractor or part of your organization. We can be put to work on an entire project or assisting/leading a client project that requires additional staff or expertise. We make it very easy for our partners and vendors to subcontract our experts.
Our Strength is in Our People - IT Staff Augmentation and Cloud Technologies
We employ and empower unique and talented people specializing in niche tech areas across the globe. Our unique candidate process and Federal level screenings are big parts of our success. We only offer highly screened, top quality IT staffing. Period.
Whether you are a contractor, manager, team leader, IT leader or full-blown MSP, our Subject Matter Experts have the specialized skills, knowledge and expertise throughout the United States.
Our very wide range of IT hiring and staffing options include:
- Long and Short Term Staffing Positions
- Straight Contract
- Contract to Direct
- Direct Placement
- Block Time to Hourly
Expert Consulting and Training Services
on Microsoft Cloud Technologies
For your communication and collaboration needs.
For secure, cloud-based email and spam filtering.
For your secure management of your desktops and servers, from anywhere.
Microsoft Dynamics 365
For your CRM and ERP needs.
Transform Your Operations
Call In the Cloud Tech today and we will help you envision, strategize, integrate, and maintain a strong, streamlined IT environment through dependable, secure and effective infrastructure management.
IT Staff Augmentation and How it Works:
Augmented IT Staffing is a way for companies to get more by paying less. This has been referred to as virtual staffing or remote working, but specifically regarding IT and MSPs, it’s the process of hiring qualified technical staff to work with an organization, not replace it. Commonly we will go in, perhaps reorganize a little, and then begin filling the gaps with qualified experts.
Staff augmentation is a powerful tool for a tech company, IT group or MSP, but not many understand the different types of staff augmentation and how to choose the one that works best with your current practices and policies. One of the most significant trends in today’s business is the dramatic increase in the use of augmented or remote workers across organizations globally. The practice isn’t necessarily new—it began essentially when administrators were borrowed across organizational borders to fill roles temporarily due to vacation, illnesses, and the like. Today, augmented work comes through many working models, the most common now being staff augmentation.
Companies see increased capacity, or an increase in labor to fulfill a temporary spike in everyday work, which includes project work, increased production, spikes in customer need and demand and even for seasonal or temporary businesses. As a bridge to hire model, this typically comes into play for longer term needs, as a “bridge” to provide extra capacity while hiring a permanent team. When it comes to specialized skills, many times augmented IT staffing makes a lot of sense as these external skills are required for longer period of times. Regardless, augmented staffing helps build an organization or team using almost entirely flexible labor to gain a competitive advantage like increasing speed to market or to be more flexible with a core group of skills.
The Growing Trend of IT and MSPs Using IT Staff Augmentation Staffing Services
This trend towards specialty staff augmentation is like any other organization strategy and is becoming more and more acceptable to hiring managers and project managers alike. Common thinking it it’s better to hire specialist skills for the project, than to keep one on staff just in case a project comes up. This thinking has saved millions of dollars a year for HR and Administrative thinkers.
In a fixed price scenario, augmenting an IT staff will have a transparent cost and pricing structure that comes with broken down rates of the cost of the developer and company service fees. This really helps companies keep fees down, which providing more value to projects and internal teams.
Our augmented IT staffing services are available for every type of project, no matter how simple or complex: from full-scale development of desktop, mobile or web applications, testing or systems management. These services are a proven, reliable and cost-effective way for our clients to increase the size and productivity of their internal development teams in minimal time. Comprised of top experts and IT Professionals, we can easily integrate with your current workflow. Our dedicated software engineers are the best option to rapidly get up to speed in an augmented staffing scenario, resulting in highly qualified, creative, and experienced team.