Hybrid Workplace Transitions

Hybrid Workplace Tools from Microsoft for Hybrid and Remote WorkforcesMoving to the Cloud with Secure Hybrid Workplace Transitions

Hybrid workplace transitions are happening all around us.  Fresh on the heels of emergency remote setup comes a mixed relationship of off and on-site concerns.  While moving to the cloud is an excellent way to provide functionality and access to employees anywhere and everywhere, there’s no guarantee security processes won’t be compromised.  By using best of brand software, applications and tools, stakeholders and managers alike can rest assured their cloud strategy holds true.   For a deeper dive on Microsoft Intune, Mobile Device Management and Mobile App Management, click here.

One area of concern largely unaddressed is with mobile device management and application use on company hardware.  As you will see, Microsoft Intune provides complete control and management just as you’d expect from the leading provider of enterprise level software and cloud services.  This of course, works hand in hand with Microsoft Teams, providing a secure and feature rich environment for hybrid workplace transitions in collaboration and communication.  

Secure Hybrid Workplaces and Mobile Device Management Policies

Hybrid Workplace Transitions with Microsoft Intune for Securing Mobile Device Policies

Intune security user typing login and password, cyber security concept, data protection and secured internet access, cybersecurityNew methods of accessing company information and resources without sacrificing security are paramount in hybrid workplace modification.   

Just as Microsoft Teams has filled the collaboration and communications needs for hybrid workforces, Microsoft Intune is a cloud-based service that focuses on hybrid workplaces, with mobile device management (MDM) and mobile application management (MAM).  

With Intune, the user controls how your organization’s devices are used, including mobile phones, tablets, and laptops. You can also configure specific policies to control applications. For example, you can prevent emails from being sent to people outside your organization. Intune also allows people in your organization to use their personal devices for school or work.  

On personal devices, Intune helps make sure your organization data stays protected, and can isolate organization data from personal data. Intune is part of Microsoft’s Enterprise Mobility and Security (EMS) suite and fully integrates with Azure Active Directory (Azure AD) to control who has access, and what to.  Intune also integrates with Azure for data protection. It can be used with the Microsoft 365 suite of products, and you can deploy Microsoft Teams, OneNote, and other Microsoft 365 apps to devices. 

With Intune, users manage devices using an approach that’s right for them.  For organization-owned devices, you may want full control on the devices, including settings, features, and security. In this approach, devices and users of these devices “enroll” in Intune. Once enrolled, they receive your rules and settings through policies configured in Intune.  For more information on the value and necessity of Mobile Device/App Management, visit the Microsoft Intune page directly here.

With Microsoft Intune for Mobile Device Management, You Can: 

  • Choose to be 100% Cloud or be Co-managed.  
  • Set rules and configure settings on personal and organization-owned devices to access data and networks. 
  • Deploy and authenticate apps on devices –on-premises and mobile. 
  • Protect your company information by controlling the way users access and share information. 
  • Be sure devices and apps are compliant with your security requirements.  

Teams and Intune form the Hybrid Workplace Transitions Solution!

Microsoft Teams and Intune for secure communication and collaboration in the hybrid workplace.Video is the core connective tissue for organizations to enable hybrid work.  Video conferencing and online collaboration quickly became paramount as organizations of all sizes, across all sectors, quickly deployed new collaboration technology or built upon their existing technology.   

Initially, the focus was on determining what foundation could provide a uniform communications experience.  What could ensure communication channels remained open and worked for both the small minority still in the physical workplace (those in certain job roles and sectors) and the vast majority working remotely?  Is that even possible? 

As the pandemic continued, companies accelerated their plans drastically and the consensus, based on immediate growth and market penetration showed incredible advancements by Microsoft, particularly through their Teams platform.   

According to Microsoft, Teams advanced digital transformation so much, that two years’ worth occurred in just under two months!  The daily usage of  Teams doubled… multiple times.  Currently, the daily active usage of Teams has increased over 230% over the last year, with a base of 145 million daily users who praise the platform ability to communicate and collaborate across entire organizations. 

Hybrid Workforce Transitions – Unified Communication and Technical Equality 

IT Staff Augmentation Support for MSPs and Tier 3 Technical Support, augmented staffing for tech. Teams is a leading meeting, organization and communications platform that additionally allows for chat, file sharing, storage, and calendars. This is well beyond the ability to have HD video and voice call meetings. It is fully integrated with the 365 Suite of programs and supports a full spectrum of unified communication needs. From small internal meetings to large virtual events, MS Teams will easily organize and conduct meetings and even interactive webinars for people with up to as many as 1,000 attendees. 

The richness of features provided by Teams can include end-to-end experiences—like custom registration, rich presentation options, host controls and post-event reporting. Teams has now introduced more than 100 new features over the past year, all built with flexibility. 

Industry opinion is that Microsoft Teams responded and earned their spot as the leader to provide for real time collaboration. As video is THE main function enabling hybrid work, Teams provides reliability and crystal-clear HD audio and video, which provides the ability to note body language when communicating. 

Teams can now also be used in Telephony, further unifying an organizations communications platform, and providing enormous benefits enterprise-wide. 

Now we know the deep connection video can provide. And we know that employee expectations have shifted. We know that remote work can be as, if not more, productive than being in-office. And we know that employers need to pay attention to both maintain employee productivity, and to continue to retain and recruit top talent. 

Cloud eBook whitepaper - Top 6 Strategies of Unified Communications as a Service, register to download.Predicting Hybrid and Remote Workplace Trends

Our own prediction for a not-so-distant future is where meetings become immersive experiences that allow us to ‘be there’—from anywhere and at any time.  These leading, flexible trends include minimal costs to meeting room layouts, the addition of multiple screens, dynamic views of participants, chat, whiteboards, content, and notes. Microsoft is constantly working on even more enhancements to in-room technologies, especially those which will help remote participants track and participate in the flow of the meeting.  And standardize the experience for everyone, providing an intuitive, brilliant, and flexible platform.  For more information and predictions, consider downloading our FREE Hybrid Workplace eBook titled, Top 6 Strategies Preparing for Hybrid Workplaces.

There are still challenges ahead, but we are very optimistic about creating a future that empowers people to connect from anywhere, at any time, and to bring their best effort each day.  Only through being flexible and adopting a platform of a true unified communications experience can we hope to find ourselves ahead of the curve and ready to take on the new issues as they begin to be revealed.  

Microsoft Teams VoIP Cloud Telephony - Seamlessly Integrated!​

PSTN calling solution with Microsoft Teams VoIP Cloud Telephony​

Hybrid Workplace, Microsoft Teams VoIP Direct Routing Flow Diagram - Microsoft Teams can now be used to handle incoming and outgoing calls and collaboration.

Our enterprise-grade PSTN solution delivers secure and reliable, unified cloud communications using Cloud voice with Microsoft Teams VoIP and Microsoft Direct Routing. Our fully managed voice network was built for the high demands of professional services and uses only carefully chosen Tier 1 carriers, with auto-failover and real time carrier redundancy. The service is secured by encryption and delivered 100% from the cloud.

Unleash the Power of Collaboration with Microsoft Teams VoIP

Keeping teams digitally connected across the globe can be managed with the touch of a button! Launch a video or conference call in seconds, add team members, customers, and partners from anywhere. Rest assured that quality is top notch when using In the Cloud Tech’s high‑performance network. Always-on features including chat and file sharing can be quickly accessed on your desktop or mobile device. Each call is delivered to the optimal carrier which greatly improves audio quality and resilience, while at the same time further reduces costs.

Microsoft Teams VoIP Cloud telephony eliminates the need to provision and maintain on-premises equipment and it also simplifies IT environments and reduces costs. This provides users a secure means to communicate with customers and colleagues from any suitable internet-enabled device, allowing more flexible ways of working. 

Microsoft Collaboration Tools for Hybrid Workplace, Microsoft Teams VoIP Cloud Telephony Boston augmented IT support (Tier 3) and specialized tech staffing company easy Cloud integration and collaboration.

Easy Collaboration

Unified Communication Tools for Hybrid Workplaces, Communications: Messaging, Mobility, Live Conversations, SMS, MMS, Chat and Online Faxing, resulting in of technical equality and uniform communications for all employees.

Flexible Chat and Messaging

Mobile Device Management (MDM) for Hybrid Workplaces, Mobile Application Management (MAM) with Microsoft Intune for Mobile Device Policies and Management..

Simplified Connections

Unified Communications image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Unified Communications

Fixed Cost, Delivered as a Service.

Technical Equality image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Technical Equality

Same User Experience for Everyone, Everywhere!

Teams Connectivity image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Teams Connectivity

Incoming and Outgoing Calls in Teams

Teams Contribution image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Teams Contribution

Teams Conferencing, Audio Conferencing, Document Storage, Chat, Messaging, Video Conferencing, Groups

Phones and Teams Rooms Available - In the Cloud Tech designs Teams Rooms for Hybrid Workplace Solutions and Technical Equality.

Preserve Credentials

Keep the Same Provider and Existing Numbers

Teams Rooms Available - In the Cloud Tech designs Teams Rooms for Hybrid Workplace Solutions and Technical Equality.

Teams Rooms

Design, Architecture, and Integration of Custom

Microsoft Teams VoIP Cloud Telephony Solutions 

Direct Routing for Microsoft Teams – Make and receive calls for hybrid workplace transitions!

IT Staff Augmentation for Professional project consulting, integration and adoption services in Boston, New Hampshire and Las Vegas.

Research and forecasting show that unifying collaboration tools with business telephony is the next step, as businesses continue to move more and more functions to the cloud.  This can be accomplished with Microsoft Direct Routing and Teams.

With a cloud-based telephony system, users can make and receive calls on their   existing business numbers, through the same provider, from any location, using any internet-enabled device like PC’s, desk phones, cell phones and tablets, just to name a few.  While VoIP technology is hardly new, tying it to and using it with Direct Routing and Microsoft Teams is, and it is creating a lot of movement.

Benefits of Unified Communications (UCaaS) with Direct Routing for hybrid workplace transitions

Simply put, Microsoft’s Cloud Telephony offering brings together both internal collaboration and external telephony, all routed directly through the Microsoft Teams interface.  By harnessing the power of Microsoft Direct Routing, companies are now able to receive Unified Communications as a Service UCaaS), using the well-known and easy to use Microsoft Teams interface.

How Teams Changed Cloud Telephony

Cloud telephony is replacing a physical Private Branch Exchange (PBX) system.  Until IP based phone systems were validated for business use, a PBX was the only way to integrate telephony into a business.  Rife with issues, limitations and fees, traditional PBXs came with their own proprietary phones, with no way to re-use them with a different system.  This made changes difficult and costly.

IP based phone systems (VoIP) are now beginning to be used in conjunction with Microsoft Direct Routing, through Microsoft Teams.  This is a new and growing trend of how companies connect their systems to a telephony network, resulting in a more secure, better managed system with premier High Definition quality video and audio.

Teams Makes Telephony Better

With the shift to distributed and remote workers, Direct Routing through Microsoft Teams is an ideal way to modernize all working environments and to streamline communication for any workforce, especially those with multiple locations. This managed service is more flexible and cost-effective, as  the managing provider brings technical support and expertise as well as PSTN integration via Direct Routing, to be sure of a smooth transition and a successful implementation.

Organizations with more than 100 people systematically choose a managed provider to connect their calls using the Direct Routing option.  Popular because a company can keep their existing phone numbers (and provider), which will enable moving to a Cloud voice solution. The entire Cloud Telephony system is managed centrally in a fixed-cost scenario, so charges for the whole organization are included in one agreement.

Direct Routing turns Microsoft Teams into an enterprise-wide telephony solution that is fully integrated with the widely used Microsoft 365 software suite.  It provides a uniform experience to everyone everywhere, through a MS Teams interface that is available on multiple devices and platforms.