Microsoft Teams VoIP

Microsoft Teams Telephony and Collaboration Integration

Unified Communications as a Service (UCaaS) enables users on Microsoft Teams to effectively communicate via text chat, voice call, or video conferencing from any location in the world. Today, Microsoft Teams Telephony can even augment your company’s telephone system, further empowering users to take and make calls from any phone or internet-connected device, while keeping the same numbers and provider. This integrated, best-in-class remote meeting and calling solution provides premium quality HD Video and HD Audio.

  • Reduce costs: Eliminate hardware costs and scale services as you need.
  • Improve call quality: Our Tier 1 carriers are known for pristine services.
  • Expand service reach: We deliver voice calling services across 25 countries.
  • Automated Performance Monitoring: Fully managed, 24/7 performance monitoring with real-time analytics.
Boston Cloud Services Provider, Microsoft Teams VoIP and Augmented IT staffing company offering Cloud Integration for custom projects or daily duties.

Microsoft Teams Telephony - Seamlessly Integrated!

Best-in-class PSTN calling solution from Microsoft with Single Pane of Glass Management!

Hybrid Workplace, Microsoft Teams VoIP Direct Routing Flow Diagram - Microsoft Teams can now be used to handle incoming and outgoing calls and collaboration.

Our enterprise-grade PSTN solution delivers secure and reliable, unified cloud communications using Cloud voice with Microsoft Teams VoIP and Microsoft Direct Routing. Our fully managed voice network was built for the high demands of professional services and uses only carefully chosen Tier 1 carriers, with auto-failover and real time carrier redundancy. The service is secured by encryption and delivered 100% from the cloud.

Unleash the Power of Collaboration with Microsoft Teams!

Keeping teams digitally connected across the globe can be managed with the touch of a button! Launch a video or conference call in seconds, add team members, customers, and partners from anywhere. Rest assured that quality is top notch when using In the Cloud Tech’s high‑performance network. Always-on features including chat and file sharing can be quickly accessed on your desktop or mobile device. Each call is delivered to the optimal carrier which greatly improves audio quality and resilience, while at the same time further reduces costs.

Microsoft Teams VoIP Cloud telephony eliminates the need to provision and maintain on-premises equipment and it also simplifies IT environments and reduces costs. This provides users a secure means to communicate with customers and colleagues from any suitable internet-enabled device, allowing more flexible ways of working.

Microsoft Collaboration Tools for Hybrid Workplace, Microsoft Teams VoIP Cloud Telephony Boston augmented IT support (Tier 3) and specialized tech staffing company easy Cloud integration and collaboration.

Easy Collaboration

Unified Communication Tools for Hybrid Workplaces, Communications: Messaging, Mobility, Live Conversations, SMS, MMS, Chat and Online Faxing, resulting in of technical equality and uniform communications for all employees.

Flexible Chat and Messaging

Managed IT Services including IT Support, Cybersecurity and Backup/Disaster Recovery solutions at a fixed rate, per user fee!

Simplified Connections

Unified Communications image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Unified Communications

Fixed Cost, Delivered as a Service.

Technical Equality image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Technical Equality

Same User Experience for Everyone, Everywhere!

Teams Connectivity image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Team Connectivity

Incoming and Outgoing Calls in Teams

Teams Contribution image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Team Contribution

Teams Conferencing, Audio Conferencing, Document Storage, Chat, Messaging, Video Conferencing, Groups

Phones and Teams Rooms Available - In the Cloud Tech designs Teams Rooms for Hybrid Workplace Solutions and Technical Equality.

Preserve Credentials

Keep the Same Provider and Existing Numbers

Teams Rooms Available - In the Cloud Tech designs Teams Rooms for Hybrid Workplace Solutions and Technical Equality.

Teams Rooms

Design, Architecture, and Integration of Custom

Microsoft Teams Telephony Solutions

Bundle Telephony with Managed Services and get BIG discounts on best-in-class Microsoft Solutions, all at a fixed monthly price, per user!

IT Staff Augmentation for Professional project consulting, integration and adoption services in Boston, New Hampshire and Las Vegas.

Research and forecasting show that unifying collaboration tools with business telephony is the next step, as businesses continue to move more and more functions to the cloud.  This can be accomplished with Microsoft Direct Routing and Teams.

With a cloud-based telephony system, users can make and receive calls on their   existing business numbers, through the same provider, from any location, using any internet-enabled device like PC’s, desk phones, cell phones and tablets, just to name a few.  While VoIP technology is hardly new, tying it to and using it with Direct Routing and Microsoft Teams is, and it is creating a lot of movement.

Benefits of Unified Communications (UCaaS) with Direct Routing

Simply put, Microsoft’s Cloud Telephony offering brings together both internal collaboration and external telephony, all routed directly through the Microsoft Teams interface.  By harnessing the power of Microsoft Direct Routing, companies are now able to receive Unified Communications as a Service UCaaS), using the well-known and easy to use Microsoft Teams interface.

How Microsoft Teams Changed Cloud & VoIP Telephony

Cloud telephony is replacing a physical Private Branch Exchange (PBX) system.  Until IP based phone systems were validated for business use, a PBX was the only way to integrate telephony into a business.  Rife with issues, limitations and fees, traditional PBXs came with their own proprietary phones, with no way to re-use them with a different system.  This made changes difficult and costly.

IP based phone systems (VoIP) are now beginning to be used in conjunction with Microsoft Direct Routing, through Microsoft Teams.  This is a new and growing trend of how companies connect their systems to a telephony network, resulting in a more secure, better managed system with premier High Definition quality video and audio.

Teams Makes Telephony INCREDIBLY Better – All managed through a single pane of glass interface!

With the shift to distributed and remote workers, Direct Routing through Microsoft Teams is an ideal way to modernize all working environments and to streamline communication for any workforce, especially those with multiple locations. This managed service is more flexible and cost-effective, as  the managing provider brings technical support and expertise as well as PSTN integration via Direct Routing, to be sure of a smooth transition and a successful implementation.

Organizations with more than 100 people systematically choose a managed provider to connect their calls using the Direct

Routing option.  Popular because a company can keep their existing phone numbers (and provider), which will enable moving to a Cloud voice solution. The entire Cloud Telephony system is managed centrally in a fixed-cost scenario, so charges for the whole organization are included in one agreement.

Direct Routing turns Microsoft Teams into an enterprise-wide telephony solution that is fully integrated with the widely used Microsoft 365 software suite.  It provides a uniform experience to everyone everywhere, through a MS Teams interface that is available on multiple devices and platforms.