Boston's Unified Communications (UC/UCaaS) Expertise
In The Cloud Technologies - Boston, MASS
Unified Communications and Collaboration Expertise – Managed IT Services – Professional Services
Reasons to Consider In The Cloud Technologies:
Our primary business focus from day one, is Unified Communications delivered as a service (UCaaS). UCaaS is a cloud-delivered model that supports the major communications/collaborations functions of Teams-based telephony, Meetings (audio/video/web conferencing), Unified messaging, Instant messaging, and presence (personal and team), Mobility, and Communications-enabled business processes.
What makes us different from the competition, is our high level of customer service and reachability, as well as solutions being billed at fixed monthly rates and delivered as all-inclusive in scope and with a single pane of glass management. We also frequently offer bundled discounts with other company offerings in Professional Services and Managed IT for Support, Security and Disaster Recovery/Backup.
As a Certified Microsoft Partner, it is our mission to implement efficient solutions, focusing on Teams Telephony and Live Collaboration of O365 programs, that work seamlessly with all other things communication. Our unique, rewarding and best-in-class solutions are delivered as a one-stop solution for everything communications and collaboration. They bring technical equality to all users, providing the same tools, with the familiar Microsoft look and feel that’s been used for years. These solutions are always accessible from anywhere, on any device, at any time so our clients can comfortably outsource and manage most all aspects and replaces antiquated, legacy frustrations.
Main Reasons we Beat the Competition Time and Time Again:
- Decades of Enterprise Telephony experience.
- Best-in-class solutions delivered with a single pane of glass management.
- Certified Microsoft Partner using Best-in-class Microsoft solutions.
- Industry leading subject matter experts, leaders, and managers of highly skilled architects, administrators, and engineers.
- Solutions are considered all-inclusive and are billed at fixed monthly rates.
- Bundled discounts are available for combining Telephony with aspects of Managed IT.
- Transparency and premium customer service comes first and is included with all solutions we offer.
Introducing Microsoft Teams Telephony!
Teams VoIP Telephony through Microsoft’s Direct Routing
Unified Communications as a Service (UCaaS) enables users on Microsoft Teams to effectively communicate via text chat, voice call, or video conferencing from any location in the world. Today, Microsoft Teams VoIP Cloud Telephony can even augment your company’s telephone system, further empowering users to take and make calls from any phone or internet-connected device, while keeping the same numbers and provider. This integrated, best-in-class remote meeting and calling solution provides premium quality HD Video and HD Audio.
- Reduce costs: Eliminate hardware costs and scale services as you need.
- Improve call quality: Our Tier 1 carriers are known for pristine VoIP and video services.
- Expand service reach: In the Cloud Tech’s network delivers voice calling services across 18 countries.
- Automated Performance Monitoring: Get a fully managed service including 24/7 performance monitoring and real-time analytics.
- Single Pane of Glass Management: Everything is found and managed in one place. From user/rights management to customization, it’s all right there!
Microsoft Teams VoIP Cloud Telephony - Seamlessly Integrated!
PSTN calling solution with Microsoft Teams VoIP Cloud Telephony
Our enterprise-grade PSTN solution delivers secure and reliable, unified cloud communications using Cloud voice with Microsoft Teams VoIP and Microsoft Direct Routing. Our fully managed voice network was built for the high demands of professional services and uses only carefully chosen Tier 1 carriers, with auto-failover and real time carrier redundancy. The service is secured by encryption and delivered 100% from the cloud.
When we say pay for only what you need
WE MEAN IT!
One Base Package – Add Only What you Need!
All Inclusive Price Per User/
Fixed Cost, Delivered as a Service.
Same User Experience for Everyone, Everywhere!
Incoming and Outgoing Calls in Teams
Teams Conferencing, Audio Conferencing, Document Storage, Chat, Messaging, Video Conferencing, Groups
Keep the Same Provider and Existing Numbers
Design, Architecture, and Integration of Custom