Boston's Unified Communications (UC/UCaaS) Expertise

In The Cloud Technologies - Boston, MASS

Unified Communications and Collaboration Expertise – Managed IT Services – Professional Services

Reasons to Consider In The Cloud Technologies:

Our primary business focus from day one, is Unified Communications delivered as a service (UCaaS).  UCaaS. Choose In The Cloud Tech for a cloud-delivered model that supports the major communications/collaborations functions of Teams-based telephony, Meetings (audio/video/web conferencing), Unified messaging, Instant messaging, and presence (personal and team), Mobility, and Communications-enabled business processes.

Why choose In The Cloud Tech?  What makes us different from the competition, is our high level of customer service and reachability, as well as solutions being billed at fixed monthly rates and delivered as all-inclusive in scope and with a single pane of glass management.  We also frequently offer bundled discounts with other company offerings in Professional Services and Managed IT for Support, Security and Disaster Recovery/Backup.

888.603.1033Email Us – Contact Form Schedule an Appointment
HQ: One Boston Place, Suite 2600, Boston, MA 02108

As a Certified Microsoft Partner, it is our mission to implement efficient solutions, focusing on Teams Telephony and Live Collaboration of O365 programs, that work seamlessly with all other things communication.  This is why you should choose In The Cloud Tech!  Our unique, rewarding and best-in-class solutions are delivered as a one-stop solution for everything communications and collaboration.  They bring technical equality to all users, providing the same tools, with the familiar Microsoft look and feel that’s been used for years.  These solutions are always accessible from anywhere, on any device, at any time so our clients can comfortably outsource and manage most all aspects and replaces antiquated, legacy frustrations. 

Main Reasons to choose In The Cloud Tech and why we Beat the Competition Time and Time Again:

  • Decades of Enterprise Telephony experience.
  • Best-in-class solutions delivered with a single pane of glass management.
  • Certified Microsoft Partner using Best-in-class Microsoft solutions.
  • Industry leading subject matter experts, leaders, and managers of highly skilled architects, administrators, and engineers.
  • Solutions are considered all-inclusive and are billed at fixed monthly rates.
  • Bundled discounts are available for combining Telephony with aspects of Managed IT.
  • Transparency and premium customer service comes first and is included with all solutions we offer.


Replace your whole phone system with Microsoft Teams! Making and receiving calls to and from landlines and mobile phones on the public switch telephone network (PSTN) in Teams is available with an add-on like Microsoft Teams Phone with Calling Plan or in Microsoft 365 E5.


Microsoft Teams is a collaboration app that helps your staff stay organized and have conversations, from any device. You can use Microsoft Teams to collaborate Office 365 programs with multiple members of your staff or guests outside your organization.


Microsoft Teams is the messaging app for your organization—a workspace for meetings, real-time collaboration and communication, and file and app sharing. Teams has advanced security features built in so you can relax knowing your info is backed by enterprise-grade security.

Introducing Microsoft Teams Telephony!

Choose In The Cloud Tech for Teams VoIP Telephony through Microsoft’s Direct Routing

Unified Communications as a Service (UCaaS) enables users on Microsoft Teams to effectively communicate via text chat, voice call, or video conferencing from any location in the world. Today, Microsoft Teams VoIP Cloud Telephony can even augment your company’s telephone system, further empowering users to take and make calls from any phone or internet-connected device, while keeping the same numbers and provider. This integrated, best-in-class remote meeting and calling solution provides premium quality HD Video and HD Audio.

  • Reduce costs: Eliminate hardware costs and scale services as you need.
  • Improve call quality: Our Tier 1 carriers are known for pristine VoIP and video services.
  • Expand service reach: In the Cloud Tech’s network delivers voice calling services across 18 countries.
  • Automated Performance Monitoring: Get a fully managed service including 24/7 performance monitoring and real-time analytics.
  • Single Pane of Glass Management: Everything is found and managed in one place.  From user/rights management to customization, it’s all right there! 

Microsoft Teams VoIP Cloud Telephony - Seamlessly Integrated!

PSTN calling solution with Microsoft Teams VoIP Cloud Telephony

Hybrid Workplace, Microsoft Teams VoIP Direct Routing Flow Diagram - Microsoft Teams can now be used to handle incoming and outgoing calls and collaboration.

Our enterprise-grade PSTN solution delivers secure and reliable, unified cloud communications using Cloud voice with Microsoft Teams VoIP and Microsoft Direct Routing. Our fully managed voice network was built for the high demands of professional services and uses only carefully chosen Tier 1 carriers, with auto-failover and real time carrier redundancy. The service is secured by encryption and delivered 100% from the cloud.

When we say pay for only what you need

One Base Package – Add Only What you Need!

 US & Canada Number
 Domestic SMS & MMS
 Unlimited calling within US and Canada
 Advanced phone features
 Make & receive calls from multiple devices / apps
 Optional add-on: unlimited calling to 18 countries

All Inclusive Price Per User/
Billed Monthly

Addon’s Available

Unified Communications image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Unified Communications

Fixed Cost, Delivered as a Service.

Technical Equality image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Technical Equality

Same User Experience for Everyone, Everywhere!

Teams Connectivity image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Team Connectivity

Incoming and Outgoing Calls in Teams

Teams Contribution image - In the Cloud Tech offers Teams contributions, collaboration and communication for technical equality.

Team Contribution

Teams Conferencing, Audio Conferencing, Document Storage, Chat, Messaging, Video Conferencing, Groups

Phones and Teams Rooms Available - In the Cloud Tech designs Teams Rooms for Hybrid Workplace Solutions and Technical Equality.

Preserve Credentials

Keep the Same Provider and Existing Numbers

Teams Rooms Available - In the Cloud Tech designs Teams Rooms for Hybrid Workplace Solutions and Technical Equality.

Teams Rooms

Design, Architecture, and Integration of Custom